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Policies

  • Processing takes 1-2 business days
  • Shipping within the US may take approximately 3-5 business days 
  • NOT INCLUDING WEEKENDS 
  • ALL SALES ARE FINAL! NO REFUNDS 
  • Tracking numbers will be sent out to email provided at checkout
  • KosmeticKollection x Chanel is not responsible for ANY LOST PACKAGES once your tracking number says your order has been delivered to you and you claim you have not received it, you would have to contact USPS.COM to submit a claim
  • Please make sure your shipping information is correct
  • For any questions or concerns email kosmetickollectionxchanel@gmail.com